Privacy Policy

1. Introduction

This Privacy Policy describes how Miracle The G (Samira Miracle) collects, uses, and protects your personal information when you use our website and services. This website was designed and developed by Aly Soliman of Stonefish (www.stonefish.online). We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Booking and appointment details
• Information shared during consultation sessions
• Payment and billing information
• Communication preferences and correspondence with us
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and appointments
• Send you appointment confirmations and reminders
• Respond to your inquiries and provide customer support
• Send you newsletters and updates (with your consent)
• Comply with legal obligations and protect our rights
• Detect, prevent, and address technical issues or fraudulent activity

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

5. Third-Party Services

We use third-party services to help us operate our business, including:

• Acuity Scheduling: For appointment booking and scheduling management
• Notion: For content management and blog post storage
• Payment Processors: For secure payment processing
• Email Service Providers: For sending communications

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information online.

7. Confidentiality of Sessions

Information shared during healing sessions, readings, and consultations is treated with the utmost confidentiality. We do not share session content with third parties unless required by law or with your explicit consent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on consent to process your information
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us through the contact form on this website.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact form on this website or at opalineopulenceinc@gmail.com.